Category: Columns

Who do you talk to?

December 30, 2022

Getting out on the front lines now and again makes you a better boss and businessperson As dealers, we are decision makers. We are called upon daily to make split-second decisions. The management team we have built most often calls …

New challenges and new opportunities

December 30, 2022

How the industry must learn to adapt to the world, post-pandemic In many respects, our industry has experienced Groundhog Day for the past three years —with one challenge after another—collectively impacting our ability to meet customer demand for new vehicle …