Tracking electronic leads is one of the most misunderstood aspects of dealer operations. With the range of solutions and opportunities available today, they can also become one of the most profitable. Integration. As the automotive industry advances, it’s a subject …
Canadian auto dealer takes a look at this facility that incorporates no fewer than four separate automotive retailers and ranks as one of the most unique facilities of its type in Canada. Trying to improve upon something that already exists …
Pricing for Smart’s latest vehicle, the third generation electric drive EV, based on the fourtwo has now been officially announced. The electric drive Coupe will sport a MSRP of $26,990 in Canada, while the Cabriolet version will list at $29,990. …
Pick the right vehicle, find a nice route, and help your customer relax. Some free test drive tips from test drive pros. With more customers doing their tire kicking online, by the time someone takes the wheel of a vehicle …
A tour of BMW-Mini Langley in B.C In the second installment of our new series profiling some incredible dealerships, Canadian auto dealer looks at a B.C. store that boasts, among other things, the country’s first BMW M dedicated showroom. There’s …
Government bureaucracy and regulations can seem daunting at the best of times. Fortunately, there are influential forces looking out for the interests of dealers on these matters. Here are a few of the people working for you. John Sutherland Nova …
In the first of a multi-part series, Canadian auto dealer takes a look at some retailing facilities across the country that are raising the bar when it comes to providing a remarkable customer experience. We’ve heard a lot of talk …
New software tools evolve to handle the complexity of managing dealerships Dealership management software (DMS) programs are well-known tools to help streamline operations and boost sales. Yet choosing the best system for your needs is no easy task. The systems …
The aftermarket is killing you. What can you do to fight back? It’s a hot topic of contention, dealers versus aftermarket vendors and independent repair shops. The general perception among the public is that taking your car to an independent …
The latest issue of Consumer Reports is now out, and with it comes the magazine’s top selections for the best cars of 2012, in 10 different categories. According to Consumer Reports, in order to make it into the Top Picks, …
Training means success for dealerships like the OpenRoad Auto Group In automotive retailing, the fast pace of new technologies, concepts and strategies means there’s never a dull moment. It also requires dealers to be on their toes to stay ahead …
Superior customer service and dynamic leadership helps Brimell Toyota stand out in a crowded neighbourhood The last thing dealer principal Mark Bozian wants to see is an unhappy customer storm out of his dealership. “One customer lost is one too …
