In our October issue, writer Huw Evans discussed the challenges of new vehicle technologies and how sales staff are learning on the job. In part 2, he looks at new product introductions. One thing most vehicle manufacturers are generally very …
Assessing the impact of more cooperation on trade and security between Canada and the U.S. On February 4th, Prime Minister Harper and President Obama ceremoniously announced their Beyond the Border: A Shared Vision for Perimeter Security and Economic Competitiveness in …
We talk with some industry experts about the trends and opportunities in the used vehicle market Here we go again: another year coming to a close and I have the irresistible desire to look back, fondly or otherwise, on what …
Making predictions in this uncertain climate is a mug’s game, here’s a snapshot of what unraveled in 2011 Late in 2010, I was fortunate to participate in an event sponsored by Canadian auto dealer that looked at predictions for 2011. …
Anti-skid technology is a proven life-saver If ESC (Electronic Stability Control) has been one of the selling advantages for your brand, it will be so no longer. Because it’s now standard equipment on all new light-duty vehicles sold in Canada. …
It’s never been a better time to be a new car buyer In life there are certain maxims we truly can take for granted: night follows day; lazy summers give way to brutal winters (in Canada, anyway); a decent share …
A snapshot into the political landscape and how it impacts dealers Where once it was an “us versus them” mentality when it came to the auto business and government as it related to policies and regulations, in more recent times, …
Why tracking an average response time on Internet leads doesn’t help you Everybody in the industry knows that we need to respond to our Internet leads right away. This is the age of immediacy! You can go online and find …
The more things change, the more attitudes stay the same I still have my father’s apprenticeship papers dated 1922 which are quite interesting to read. My grandfather had to pay the dealership for his training! My father put my name …
An emphasis on quality learning helps Sym-Tech provide CSI and F&I solutions to more dealers In a competitive marketplace, sometimes dealers struggle when it comes to providing the right F&I solutions and car care products for customers. Since 1971, Sym-Tech …
Dealers must adapt to changes in demographics North America is going through a rightsizing that is based on economic realities. In recent weeks, the U.S. government came woefully close to defaulting on its debt payments. They did not escape a …
New developments keep improving fuel efficiency If you were to assess the future of the automobile on the basis of media coverage alone, you might conclude that the internal combustion (IC) engine is doomed and the future is wholly electric. …
