Canadian auto dealer editor Todd Phillips interviews Stephen Poloz, former Bank of Canada Governor, about his upcoming CADA Summit talk on Feb. 3, 2021. Poloz was the governor at the start of the pandemic when the government rolled out a host of programs like CERB and CEWS to support Canada’s economy.
Salespeople should use ChatGPT, according to Steve Roessler
ChatGPT can help salespeople leverage online communication with their customers if they are willing to embrace the technology and use it properly, according to Steve Roessler, Chief Evangelist Officer of DriveCentric. “I’m not a tech guy, I’m a sales guy …
Roy Foss Automotive Group’s president considers future of auto sector
Legacy businesses that have an established, long-term customer base and a specific way of operating face the challenge of doubling down on their successes and core competencies now, while also making room to explore future growth. That is according to …
Nissan committed to Canadian auto shows, tickets to CIAS selling at record pace
Nissan is going all in with Canadian auto shows in 2023—going against the current of some manufacturers who have chosen not to do so—and with an interesting marketing plan to launch its new products. Nissan has committed to the Montreal …
Stellar lineup for CADA Summit
CADA Summit, billed as Canada’s Automotive Summit, is back in business with an all-star speaker lineup ready to warm up dealers’ hearts on Valentine’s Day, Feb. 14, 2024 at the Metro Toronto Convention Centre. The perennially-sold out event has been …
iA Dealer Services chosen to run Hyundai and Genesis Extended Protection Programs
iA Dealer Services has expanded their business by becoming the administrator of the Hyundai and Genesis Extended Protection Programs. The programs fully integrate all branded products, including extended warranties, replacement insurance, guaranteed asset and payment protection programs together with …
Five Dilawri stores sweep new J.D. Power Dealers of Excellence Awards
Five of The Dilawri Group’s 76 dealerships have swept the inaugural J.D. Power Dealer of Excellence Program, recognized for their efficient, transparent and customer-friendly sales experience. The five dealerships (along with their General Managers) are: Markham Honda (Gavin Zeng), 401 …