A new collection of professional-calibre tools by UltraPro is now available for mechanics who are looking for convenience, durability and a good look. “The key element of the Radical series is the tool box,” says Yannick Addy, Director of Tools …
K Detail Plus has launched a new retail-focused website to promote Twist Eco Car Wash, a car cleaning system that uses saturated dry steam and micro-fibre cloths to clean and sanitize vehicles, says Moneer Korban, owner of K Detail Plus …
Tools of the trade Bright light – LED lighting system Find what you’re looking for more quickly with Metalia’s LED lighting system for modular cabinets. The lighting system is available for all of Metalia’s modular cabinets of any height or …
Invest in Wi-Fi and other technology amenities in your service lounge, said J.D. Power in its latest study. The 2016 Canadian Customer Service Index Long-Term [CSI-LT] Study, which measures satisfaction and intended loyalty from owners of vehicles four to 12-years-old, …
Looking at the service-only centre trend and what it means for your business The Richmond Hill BMW Autohaus is the latest brand to jump on an emerging dealership trend: dealerships that offer maintenance and nothing else. WHAT IS IT? Service-only …
One of the most complicated and challenging segments of the automotive industry is collision repair, and it’s a big one, valued at about $7.6-billion annually in Canada.
The new Globaljig ® Presented by Chief Mobile System offers collision repair shops with the luxury of loading cars quicker.
It’s true that amazing customer service is timeless. In the age of the Internet, the experience and opinion of one person can influence hundreds through social media and thousands through review websites such as DealerRater and Yelp.
