The automotive industry calendar is particularly busy at this time of year. I look forward to the auto shows in Montreal, Toronto and Detroit and industry events like the CADA Summit. For the most part, these events are a lot …
In a world filled with distractions, where more people consume their news in social media feeds, and take in info at a glance, advertisers — and not just car dealers — will have to find more innovative ways to interrupt …
Many Canadian dealerships have made great strides in boosting transparency, as you will discover from the feature story in this issue. But although steady progress has been made in sales and service, it hasn’t yet fully made it to most …
It’s one thing to have someone describe swimming to me, but it’s another thing entirely to jump in. And I figured it was time to make that jump and assess the electric vehicle experience. To do this, the gang at …
As you read through this issue of Canadian auto dealer, or any other for that matter, you’ll discover a consistent theme about the forces of change and disruption that are impacting Canada’s auto dealers. Our editorial team covers a lot …
Mistaken perceptions of business owners fueling outrage in business community In the middle of summer, when much of the country was in vacation mode, Federal Finance Minister Bill Morneau dropped a set of corporate and small business tax proposals that …
It’s well known at this point that consumers spend time online before they step into your store. New research also proves that millennials will be attracted to digital displays in your dealership. While not surprising, there are few dealerships yet …
A funny thing happened to me today when I walked into a health clinic. Ok, that’s not the start of a joke, but it’s a true story. I was suffering from inflammation in my elbow, and those around me know …
Predictions are fraught with peril when it comes to new U.S. President With a new United States trade representative confirmed with a strong bipartisan majority in Washington, it is expected that a major renegotiation of the North American Free Trade …
There’s good reason to fear for NAFTA’s future, but better reason to let those fears go With a new United States trade representative confirmed through a strong bipartisan majority in Washington, it is expected that a major renegotiation of the …
I flew out to Victoria to visit Tom Harris, just two weeks before he died. I wanted to run some ideas by him. I wanted to pick his remarkable brain. And I was looking forward to the time together. Tom’s …
When you’ve been in this chair for a few years, there’s an annual ebb and flow to the rhythm of the year. You can almost set your calendar by these annual events. The Montreal and Toronto auto shows launch early …
