CANADIAN AUTO DEALER INTRODUCES A NEW FIXED-OPS SECTION THAT WILL GIVE YOU THE TIPS AND TRICKS TO HELP RUN YOUR DEPARTMENT SMOOTHLY
Fixed-ops. A term used to refer to an aspect of the dealership many do not seem to understand. Isn’t a dealership’s primary role to sell, whether it’s product or service?
The truth of the matter is there is a lot of selling happening on the fixed ops side. It shouldn’t be a secret anymore that profit margins in this area of the dealership are nothing to be sneezed at.
We believe at Canadian auto dealer it’s time to shed more light on this important profit centre, hence this section of the magazine.
Yes, tools will be part of the mix.
This will include the physical tools found in the tool chest, the tool chest itself and also management tools every fixed ops manager and dealer principal needs to help make this department run smoothly. I love fixed ops and have an affinity for the service side of the business. I still have grease under my fingernails from spending time under vehicles.
Most of all this renewed section will aim to provide tips on how to run your fixed-ops smoothly, and it will have a look at management tools and best practices that could help you get the most out of this department. And yes, we will throw a wrench in there once in awhile.
Feel free to contact me directly if you think of aspects you need us to cover, tips on how to run fixed ops efficiently that you wish to share, or if you just want to say hello.
