Author: Philippe Crowe

Developing a learning culture

October 15, 2015

ADAPTING TO CHANGE AND COACHING THE CUSTOMER CAN HELP BUILD CREDIBILITY AT THE DEALERSHIP There are two major sides to what can be referred to as a learning culture. There is the aspect of always learning ourselves, and there is …

Nissan rallies for food bank

July 22, 2015

The Nissan Canada Foundation is holding its second annual “Food for Thought” summer food drive between June 21 and July 31, 2015, and three Mississauga-based Nissan dealerships are involved. To bring awareness to this initiative and the ongoing need for …

Metal matters

July 8, 2015

LIGHT AND STRONG, YOU CAN EXPECT MORE ALUMINUM VEHICLES TO JOIN THE POPULAR FORD F-150. BUT ARE BODY SHOPS READY TO REPAIR THEM? When Ford introduced its 2015 Ford F-150 featuring lightweight aluminum alloy it caused quite a stir in …

Canadian dealers crave good service

June 10, 2015

J.D. Power released its 2015 Canadian Dealer Financing Satisfaction Study and found for new-vehicle dealerships in Canada, good service and fast contract funding for all consumer-facing products is more important than obtaining low pricing offered by auto finance providers. Now …

Ford ready to share EV patents

Ford has decided to offer competitors access to the electrified vehicle technology patents it holds. The company’s goal is to boost research and development of electrified vehicles. To access these patents interested parties can contact the company’s technology commercialization and …

Axalta’s Calendar Competition returns

Axalta’s 2016 edition of its Custom Finishes Calendar Competition is now underway. Formerly known as Dupont, Axalta Coating Systems is looking for motorized passenger vehicles including automobiles (imports or domestic), motorcycles and aircraft or watercraft, provided they are finished with …