CDK Global is taking steps to make it easier for auto dealers to validate contracts electronically, helping to streamline the vehicle purchasing process and avoid annoying mistakes that require a customer to return to the dealership to sort out their paperwork.
CDK Global, formerly ADP Dealer Services, announced that its Contract Validation solution will be released later this year to Fiat Chrysler Automobiles dealerships in the U.S. and unveiled details at the recent NADA Convention & Expo in San Francisco. It has also worked with other OEMs including Volkswagen, Mercedes-Benz and BMW to launch similar versions.
During the vehicle buying process, the company’s Contract Validation solution quickly checks a vehicle purchase contract for accuracy and acceptability by Chrysler Capital.
It does all of this within the sales workflow, and while the customer is still engaged in the buying process, and prior to it being reviewed by a financial institution.
“Our technology is developed to make the car buying process more efficient for our dealership clients and their customers” said Steve Anenen, President and CEO of CDK Global, “We’re pleased to be the partner that brings this to FCA dealerships.”
“Finance and lease agreements can be complex. Nothing is more aggravating to a consumer or dealer than having to go back to the dealership to re-sign a contract,” says Tom Dundon, chairman and CEO of SCUSA/Chrysler Capital. “In working with CDK and their jointly-owned financial development organization, Open Dealer Exchange, we have designed a best-in-class approach to assisting our dealers with ensuring the accuracy of contracts prior to them being sent to our team for acceptance.”
Chrysler Capital will help roll the program out by providing benefits to dealers who subscribe to the new service, such as faster contract funding for deals that use the Contract Validation process.
