In this episode, Inside Automotive host and Canadian auto dealer columnist Chuck Seguin speaks with Michael Croxon, President and CEO, NewRoads Automotive Group. Different topics covered in the interview include NewRoads’ expansion north of Toronto, the group’s HR-deployment style after acquiring a new dealership and the process of merging different dealership cultures.
J.D. Power’s EV Index selected to support U.S. EV infrastructure growth
J.D. Power’s EV Index, an analytics tool used to track the electric vehicle market in the United States, was recently selected by the U.S. Department of Energy to help support EV infrastructure growth initiatives in the country. The aim is …
Équité Association calls on Transport Canada to update auto theft prevention standards
With the increase of auto theft, Équité Association is calling on Transport Canada to update Canada’s Federal Motor Vehicle Safety Regulations by adopting the new standards set out by UL Standards & Engagement (ULSE). Équité Association is a not-for-profit organization …
Gubagoo, AutoTrader partner on chat software integration
Gubagoo is teaming up with AutoTrader to help boost customer engagement and lead opportunities for dealerships in Canada. Gubagoo is a provider of digital retailing and messaging solutions for dealerships in North America. The partnership with AutoTrader, announced on August …
LGM’s Jake Stacey discusses changing customer experience in F&I
Canadian auto dealer senior editor Todd Phillips interviews Jake Stacey, EVP Sales & Training at LGM Financial Services, about the changing expectations for a better customer experience in the F&I office. Stacey works with dealerships to help improve their F&I …
Detroit Auto Show setup a boon for dealer-consumer connection
The Detroit Auto Show announced that it would feature 35 brands at the event, with a combination of corporate and local dealer displays to offer consumers a range of vehicles to view, helping to tighten the dealer-consumer connection. The show …
CBB used vehicle retention index up 0.1% in March
Canadian Black Book’s Used Vehicle Retention Index now sits at 158.0 points for March 2023 — up slightly, when compared to last month’s 157.9 points. “The Canadian wholesale market continues to show overall stability as the economy continues to show strength …