A big near-term expansion means soon Canadian car dealers will have access to UVeye, a high-speed vehicle-inspection technology, to connect to their dealership management systems (DMS), to help improve customer satisfaction and streamline service-department operations, says the company.
UVeye systems use a unique combination of proprietary algorithms, cloud architecture, artificial intelligence, machine learning and sensor-fusion technologies. The company’s drive-through system has proven it can detect any external or mechanical flaw and identify anomalies, modifications or foreign objects from under and from any side of a vehicle.
“UVeye has started scaling with dealerships, auctions and fleets throughout all of North America,” said Yaron Saghiv, CMO of UVeye. “With several dozen dealer installations and partnerships with OEMs such as Volvo, UVeye is ready to expand its offering throughout the dealership network in Canada.”
According to the company website, UVeye’s scanning process is “complete within a matter of seconds,” and can be used throughout a vehicle’s lifecycle. The technology originally was developed for the security industry to detect weapons and contraband. It now also is used in the auto industry to detect a wide variety of quality issues, including oil leaks, paint scratches, tire problems, brake-line damage and exhaust-system issues.
UVeye vehicle-inspection data recently added to CDK’s Fortellis DMS platform, which allows dealers to automatically create repair orders. The new process can save up to 45 minutes, or more, for dealership service advisers and their customers, says the company.
Service personnel will have immediate access to UVeye reports that include photos of potential problems. The system allows dealers to share the information with their customers and automatically create repair orders.
A recent survey of UVeye customers showed that automated inspections can identify 96 percent of existing vehicle defects compared to just 24 percent for much more time-consuming manual inspections.
“The target UVeye is planning to develop is to scale strategic OEM partners and expand into dozens of dealerships and auctions in Canada,” said Saghiv. “Our company employs over 120 people world-wide with offices in NJ and Ohio USA. The current business opportunities are going to scale UVeye into hundreds of dealerships, auction and fleet sites throughout 2022 and 2023. UVeye is expected to hire dozens of new employees over the next 12 months.”
