Click below to see and hear my publisher’s note to accompany the January/February 2013 issue of Canadian auto dealer.
Nice guys can finish first
Every year since 2006, the national association representing car dealers, the Canadian Automobile Dealers Association, has awarded three CADA Laureate Awards to dealers in three distinct categories: ambassadorship, retail operations and innovation. By my simple math that means there are …
Today, 5 years from now
A few weeks back I delivered a presentation to the Automobile Dealers Association of Newfoundland and Labrador. I was part of the agenda for their annual meeting, and it was a pleasure to be back on the Rock speaking to …
Demystifying AI
I encourage you to read the column on artificial intelligence on page 34 by Dee Murphy-Brown in this issue. As I was editing her column, I was struck by the line: “Over the next half-decade, early adopters will likely start …
A tale of two cities, sort of…
Ok, I’ll say it right up front: I would not call Lake Louise, Alberta, a city. It is, however, a great spot for a dealer conference. A significant chunk of the dealer community clearly agrees, based on the record attendance …
A chat with U.S. Analyst Cliff Banks
I’ve saved myself some typing this month. My publisher’s note is a multimedia experience this issue. I was invited to join U.S auto industry analyst Cliff Banks as his guest on his video podcast. Cliff has been at the heart …
Sneak preview of CADEX chat
Steve Greenfield, Founder and CEO of Automotive Ventures and I sat down to plan Steve’s appearance at CADEX in Halifax in April, and we got to talking. Some of that chat is reproduced here as a teaser to what we’ll …