Now is the time to start working on a game plan to minimize the impact of reduced sales We just returned from visiting dealerships in the United Kingdom where one headline reads: “Tough times ahead for car dealerships as insolvencies …
It’s time to deconstruct some of the walls that constrain us Canada is a vast country – the world’s second largest by land mass. Though sparsely populated, it spans six time zones and is made up of regions that are …
Laureate winner shares his insights At this year’s ADESA remarketing forum, Steve Chipman, 2010 Laureate winner and president of the Birchwood Automotive Group, based in Winnipeg, MB, provided insight into the auto business to an audience consisting primarily of large …
Serve your new-vehicle customers well and they’ll stick around We are living through a transformation in automotive retailing, the likes of which haven’t been seen for generations. Ownership transition is at a heightened level, brand transition is as pronounced as …
As you likely know by now, I decided to cancel the CADEX event. As a final point of closure, I thought I would use this column to share some of the feedback I’ve received since making that decision. For those …
Prices are down but activity remains high About this time each year we typically stop to reflect on what has occurred in the auction business during the first half. First, let’s take a look at prices in the overall market. …
How to corral your online prospects The last year has been crazy in automotive retail in Canada. With all the negative talk in the past 18 to 24 months, auto retailers are now feeling the pinch from increased volumes and …
CADA takes a stand against the import of RHD vehicles The issue of right-hand-drive (RHD) vehicles on Canada’s roads is one that has gained some attention in recent months. RHD refers to vehicles in which the driver sits on the …
If you don’t, your competition will Six months after the fact, at the height of summer, the Winter Olympics are now a distant memory. But they can still remind us of a lesson worth learning. Did you watch the Olympics? …
A national conference with a direct dealer focus Since CADA’s National Conference in Vancouver a few years ago, we at Canadian auto dealer get asked on a regular basis whether we know the timing of the next event. Our answer …
It might, but that doesn’t mean bigger is always better A number of dealerships in the last 12 months have experienced severe decreases in their customer-paid work orders for multiple reasons that are not always easy to identify. But it …
What the big guys can learn from their smaller counterparts There’s a lot to be said for keeping a lid on growth! Despite the apparent trend to large dealer groups and mega-dealers, smaller dealerships are thriving in Canada. Why is …
