Do some simple math and figure out how well you are performing
This is the sixth in a series of aids developed by Jim Bell, of Global Automotive Consultants, which we provide periodically to help you assess the operation of your service department.
Your service department might be profitable and generating a strong bottom line, but it is still worth taking the time to crunch a few key performance indicators.
The question is, how many legitimate dollars are you leaving on the table every day?
If you have questions about how to use this form, please email us at: fixedbygac@cogeco.ca
The previous form in this series, the Monthly Service Profile sheet, helps give dealers a baseline for the service depart- ment’s performance, set against agreed objectives.
