Car dealerships have met the challenge of COVID-19 by reinventing the sales and service process. British Columbia — and other jurisdictions — have begun the process of reopening their economy in a safe and responsible manner. BC’s New Car Dealers …
Tough times show true character, and dealers have really stepped up and showed their community leadership. The wake of the COVID-19 crisis has had a devastating effect all over Canada and around the world on both public health and the …
It is an unprecedented time in B.C., across Canada and around the world, as we all grapple with the COVID-19 health crisis. Concerns about the spread of the novel coronavirus have mounted and we as a society have had to …
Customer expectations, data, new technology, the transition between phone and car — there are a number of trends moving up in 2020 that impact the auto industry — but regardless of all the change, the industry will come out stronger. …
The highs, the lows, and the misconceptions of travelling from one province to another and back in an electric vehicle. The New Car Dealers Association of BC (NCDA) is regularly asked questions and provides public comment on any number of …
Is there room in an evolving automotive marketplace for a traditional dealership? In the automotive marketplace, there is a great deal of focus on innovation and the latest breakthrough. In the midst of that ongoing discussion is a central question: …
Electric vehicles and advanced technology trends are increasingly impacting the automotive space, but customer service and satisfaction still remain a key recipe for dealer success. The nature of change in the automotive industry has occurred at an increasing rate in …
As baby boomers exit the workforce, the automotive industry will be left struggling with a capacity issue that requires our immediate attention Anumber of industries in this country face the significant challenge of recruiting young men and women to address …
Before you consider inviting millennials over, make sure you’ve built a fast, transparent and next generation digital website. Much ado is made about millennials —those born between the years 1980 and 2000 — and how their consumer patterns and expectations …
The auto retail experience is changing but dealers who embrace it will adapt There is little doubt that 2019 will be a year in which new or developing technologies and innovation will continue to emerge, offering new car dealerships the …
More dealerships are responding to the customer demand for an improved car buying experience Technology and innovation in the auto industry have advanced by leaps and bounds in recent years, all of which has contributed to improved safety, performance and …
When people need a helping hand, car dealers are always there We are fortunate to live in a province and country where volunteering and support of charitable causes are not uncommon. In communities across British Columbia, when a hockey tournament …
