NADA 2021: Canadian auto dealer editor Todd Phillips interviews Sandy Orlando, Sr. VP. Product Mgmt. & Greg Wallin, VP Sales Canada, CDK Global about the NADA experience, the company’s product roadmap, digital retailing and the importance of data for dealers.
Dealers are falling prey to cyber attacks and the impact can be costly
Seventeen per cent of automotive retailers fell victim to a cyber attack or incident in the past year, a new study from CDK Global revealed. The 2023 State of Cybersecurity in the Dealership Study, the company’s third annual report, was …
Dale Pollak shifts gears on used car selling tactics
A jam-packed room of dealers and dozens more online listened intently to Dale Pollak, Founder of vAuto, as he offered his insight on a new approach to pricing and selling used vehicle inventory at a private dealer event in Toronto, …
Data-driven after-sales service key to customer loyalty: Sullivan & Frost
New research by Frost & Sullivan describes pitfalls in the “fiercely competitive” aftermarket sector that can lead to dealerships losing loyal customers, and also prescribes recommendations to avoid these problems and gain customer loyalty. “All the challenges in the automotive …
Ontario gets EV chargers for Canada’s coast-to-coast project
The federal government has announced support for 30 Ontario-based partner organizations that will help install up to 1,908 Level 2 and 100 Level 3 chargers across the province as part of a larger, Canada-wide project. That project will see the …
YouTube channel devoted to optimising your socials strategies
Dealerships need to understand social media and how to use it properly to positively impact their business, says a content creator in the automotive world with a significant following. Jeff Hunter, who works for Prouse Chevrolet in Sault Ste. Marie, …
DecisioningIT to launch product to help consumers qualify for lending
DecisioningIT is set to launch a widget that will allow consumers to get prequalified for lending regardless of their credit rating and directly through the dealership’s website. Rosa Hoffmann, CEO and Co-founder of DecisioningIT, which launched two years ago in …