Canadian auto dealer editor Todd Phillips interviews Chris Pfaff, President & CEO of Pfaff Automotive Partners, to discuss his partnership with Lithia & Driveway. Pfaff is the first Canadian dealer group to join a U.S. public auto group. Pfaff shares his own plans, how it will impact his team, and what it might imply for other dealers and dealer groups in Canada.
Auto expert offers tips on customer call and email follow-ups
Generating more opportunities from e-leads and phone calls from customers is critical to the success of a dealership if it is willing to use updated strategies that include immediate replies and videos, said an expert in the field. Hector Bosotti, …
Go Auto scores with another Connor McDavid promotion
After its success marketing Edmonton Oilers’ captain Connor McDavid in a funny commercial during the National Hockey League season and then into the playoffs, Go Auto is featuring him in a new commercial this year that includes Vancouver Canucks’ captain …
All provinces enjoy double digit sales growth in November
Year-over-year sales growth continued into November with all of the provinces enjoying double digit increases for the month, according to DesRosiers Automotive Consultants (DAC). The data is based on reporting manufacturers. The largest increase came from Saskatchewan, which was up …
Dedicated online used car shopper a key position for new dealership
A dealership that opened in 2021 and had limited new inventory to sell because of the chip shortage has developed an interesting strategy to build up its used vehicle inventory and keep the business operating. Clarington Kia, located near Oshawa, …
Used vehicle prices decline, despite tightening inventory
The Canadian used wholesale auto market was down -0.29%, according to Canadian Black Book. The 2017-2019 average was -0.23%. The Canadian wholesale market for used cars declined, down -0.33%, and trucks were also down more from last week at -0.25%. …
Reynolds is helping to speed up cash flow for dealers
Automotive industry suppliers are preparing to showcase their offerings at the NADA Show 2023 slated to take place in Dallas, Texas, this year between January 26-29. During this time, Reynolds and Reynolds plans to promote new ways for dealers to …