J.D. Ney, Automotive Practice Lead at J.D. Power Canada, discusses the company’s 2021 Canada Customer Service Index—Long-Term (CSI-LT) Study that considers the impact of driving and vehicle ownership on the automotive service sector, and what that means for dealers across the country.
Kijiji will launch a five month-long podcast called “Wait-listening” for Canadian car buyers waiting for their factory-ordered vehicles. The name Wait-listening, and the ridiculously long podcast itself, aims to highlight the average wait time for factory-ordered vehicles in Canada. Kijiji …
Having just turned 80 and still putting in 60 hours a week at his dealership, Al MacPhee could be nearing the point where he stops working full-time. MacPhee, who has been in the automotive industry for 60 years and will …
The decision by some major manufacturers to pull out of Western Canadian auto shows next year has led to the cancellation of at least one event, Canadian auto dealer has learned. The Calgary Automobile Dealers Association (CMDA) indicated this week …
A month into the second half of 2023, DesRosiers Automotive Consultants estimates that 140,942 new light vehicles were sold in Canada in July among reporting OEMs — up 8.0% from the same period last year. “Compared to the previous two …
Dealerships need to understand social media and how to use it properly to positively impact their business, says a content creator in the automotive world with a significant following. Jeff Hunter, who works for Prouse Chevrolet in Sault Ste. Marie, …
FLO sold its 100,000th electric vehicle charging station, a Home X5, reaching an important milestone for the North American operator. The growth of its business is being driven by an increasing demand for EVs and a goal to add more …
